Privacy Policy
Privacy Policy
Last updated: May 21, 2025
This Privacy Policy describes how WeFrenchie (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from wefrenchie.com (the "Site") or otherwise interact with us (collectively, the "Services").
By using the Site, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Site.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The "Last updated" date will be revised accordingly.
How We Collect and Use Personal Information
We collect personal information to provide and improve our Services. This includes:
Information You Provide:
- Contact information (name, email address, shipping and billing address)
- Order information (items purchased, payment method, transaction ID)
- Customer service messages (emails you send us, order inquiries, etc.)
Information Collected Automatically:
We may collect technical data using cookies and analytics tools, such as:
- Device/browser type
- IP address and general location
- Pages visited and actions taken on the site
Information from Service Providers:
We work with third-party services (e.g., payment processors, Shopify) who may collect and share relevant data to help us fulfill orders, manage fraud prevention, and operate the site.
Why We Use Your Information
- Process and fulfill orders
- Communicate order status and support
- Improve website functionality and performance
- Market relevant products (only if you’ve opted in)
- Meet legal and regulatory requirements
Cookies & Tracking
We use cookies to remember preferences, track analytics, and improve performance. You can disable cookies in your browser, but some features may not work properly.
For a detailed list of cookies used by our platform (Shopify), visit: https://www.shopify.com/legal/cookies
Third-Party Links
Our site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these sites. We encourage you to review their policies before sharing information.
Children’s Privacy
WeFrenchie does not knowingly collect information from individuals under the age of 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us and we will delete it.
Your Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request corrections or deletion
- Opt out of marketing communications
- Request data portability
To make any such requests, please contact us at info@wefrenchie.com. We do not discriminate against customers who exercise their privacy rights.
Do Not Track & California Privacy Rights
We recognize browser-based Do Not Track signals but do not respond to them directly due to inconsistent industry standards.
If you are a California resident, you have the right to opt out of the "sale" or "sharing" of personal information as defined under the California Consumer Privacy Act (CCPA). Visit our Do Not Sell My Info page to submit a request.
Security & Data Retention
We maintain reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.
We retain personal information for as long as necessary to fulfill orders, meet legal obligations, or resolve disputes.
Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:
Email: info@wefrenchie.com